Chapter 3 Quiz

1. Refiners like the phrase “better, faster, cheaper.”

	a. True
	b. False

2. Refiners prefer uncertainty over certainty.

	a. True
	b. False

3. Refiners want to “get it right.”

	a. True
	b. False

4. Which of the following words would NOT characterize a refiner?

	a. Precise
	b. Accurate
	c. Ordered
	d. Clear
	e. Provisional

5. Refiners would be effective organizers.

	a. True
	b. False