Chapter 11 Quiz

1. The concept of “enlarging the circle of engagement” is akin to “participative management.”

	a. True
	b. False

2. George C. Marshall was successful by building a critical mass of advocates that included people of all political persuasions, biases and skills.

	a. True
	b. False

3. Your authors recommend that a collaborative communication manner seeks

	a. harmony over efficiency
	b. efficiency over harmony
	c. none of the above

4. To create a collaborative environment, leaders should discourage people from expressing doubt but encourage them to ask penetrating questions.

	a. True
	b. False

5. A personal “Instruction Manual”...

	a. Is a way to explore and respect differences in team members
	b. Includes such items as pet peeves
	c. Encourages team members to make candid self-assessments and then share those with others
	d. All of the above
	e. a and c